United Airlines joins other carriers in peddling credit cards to passengers [Los Angeles Times (CA)]
United Airlines Holdings, Inc. (UAL)
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Source: Los Angeles Times
United Airlines joins other carriers in peddling credit cards to passengers If you hate unsolicited sales pitches, your next flight on United Airlines might be a bit irksome. The Chicago-based airline is requiring its flight attendants beginning Sept. 1 to pitch passengers on every domestic and international flight to sign up for a co-branded credit card to boost revenue. In the past, flight attendants had the option of pitching the credit cards and were rewarded with financial incentives for every passenger who signed up. The sales pitches, however, are now required. “We are introducing a new training program for our co-branded credit card that is especially designed for flight attendants, as this work group has the most engagement with our customers,” the airline said in a statement. “Our inflight crew are effective ambassadors, who can best communicate to our customers in the moment the benefits of the United Explorer card." Flight attendants on American Airlines, the world’s large
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