Delta's New Rules About Flying With Dogs Just Started An Important Conversation About Disabilities [Forbes]
United Airlines Holdings, Inc. (UAL)
Last united airlines holdings, inc. earnings: 4/30 04:30 pm
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Source: Forbes
It's time to rethink the airline customer journey with the advice of people with disabilities. Getty The growing outrage about Delta airlines recent ruling not to carry emotional support animals on flights longer than 8 hours really got to me—but not for the reasons you might expect. The clash over whether a pet is an emotional support dog is just the tip of the iceberg. The larger story is how often airline passengers with disabilities feel shamed, embarrassed or treated like a burden. The industry isn't alone in not being tuned into the fact that they need additional training for employees put in place. An estimated 20% of potential airline passengers are disabled and that number is likely to rise as society ages. There are plenty of cases that point to lack of training for employees who work directly with the public, including: Pilots who refuse to fly. In April, Alaska Airlines was accused of discrimination when a teen with Down’s Syndrome was kick
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UAL
Earnings
- 4/16/24 - Beat
UAL
Sec Filings
- 4/23/24 - Form DEFR14A
- 4/23/24 - Form 8-K
- 4/23/24 - Form 8-A12B/A
- UAL's page on the SEC website