UK Businesses Call on Banks to Step Up Innovation, Offer Open Banking Services - Unisys Survey
Unisys Corporation New (UIS)
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Source: PR Newswire
LONDON and BLUE BELL, Pa., Oct. 18, 2018 /PRNewswire/ -- A new study by Unisys Corporation (NYSE: UIS) exploring the attitudes of UK-based small to medium-sized businesses (SMB) about their banking providers reveals that, while business owners have high-levels of satisfaction with their financial institutions, many still express significant frustration with the banking technology offered, which inhibits them from accessing the banking services they require. Surveying over 450 SMB business owners in the UK, innovative banking services were cited as the biggest demand, highlighting an opportunity for banks to encourage SMBs to switch providers.Key highlights from the survey include:83 percent of SMBs use mobile banking, while almost all use online banking for their businesses. Trust was cited as the main reason for staying with current providers. Current innovation and digital services did not score as highly as expected as the reason why they selected their bank, suggesting that digita
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