AMC Technology Announces Launch of New Cloud Solution, DaVinci for Salesforce
Vonage Holdings Corp. (VG)
Last vonage holdings corp. earnings: 2/18 07:00 am
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Source: PR Web
RICHMOND, Va. (PRWEB) September 24, 2018 AMC Technology, a leading customer service integration platform provider, is launching its newest product, DaVinci for Salesforce. DaVinci is a flexible cloud-based contact center solution that scales to fit the needs of any organization."As customer needs expand into cloud-based CPaaS, we're excited to respond with DaVinci, a product that can speak to pure cloud communication and CRM," said Anthony Uliano, Founder and CTO of AMC Technology.The integrations with Salesforce, Microsoft Dynamics and SAP C4C provided by DaVinci and the CPaaS like Twilio Flex, Amazon Connect and Nexmo, The Vonage API Platform, add to the breadth of connections AMC already provides with its premise based platform, Picasso.In addition to basic channel functionality provided by AMC's on-premise suite (Picasso), DaVinci will provide customers with a new set of functionalities. DaVinci provides the ability to add apps for agent augmentation like language translation, se
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