Acqueon and Vonage to Help Companies Orchestrate Hyper-Personalized Customer Journeys
Vonage Holdings Corp. (VG)
Last vonage holdings corp. earnings: 2/18 07:00 am
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US:NYSE Investor Relations:
ir.vonage.com
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Source: PR Web
SAN JOSE, Calif. (PRWEB) May 14, 2019 Acqueon Technologies Inc., provider of AI-driven conversational engagement software for sales, marketing and customer support organizations, today announced a strategic partnership with Vonage, a global business cloud communications leader, to help businesses proactively orchestrate hyper-personalized, omnichannel customer journeys. The result is a much more intimate level of engagement, leading to higher sales conversions, collections rates and customer retention. This partnership combines the power of Acqueon's omnichannel campaign orchestration platform – Acqueon Engagement Cloud (AEC) – with cloud-based communication APIs via Nexmo, the Vonage API Platform, to arm businesses with the capabilities necessary to analyze, predict and orchestrate every aspect of the customer journey. Agents can engage would-be buyers using the best channel, at the best time, and have access to all the information needed to drive an emotional connection. This hyper
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