Verizon Enterprise Solutions announces enhanced voice authentication service for enterprise call centers
Verizon Communications Inc. (VZ)
Last verizon communications inc. earnings: 4/24 07:30 am
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Source: GlobeNewswire
First-of-its-kind service helps reduce enterprise self-service risk while simplifying the user experience NEW YORK, Nov. 15, 2018 (GLOBE NEWSWIRE) -- Verizon Enterprise Solutions today announced a new solution offering authentication and anti-fraud protection for enterprise call centers on its network. The Verizon VoIP Inbound Anti-Fraud and Authentication service is the first solution on the market to integrate voice and multi-factor authentications, enabling businesses to quickly and cost effectively verify the identity of inbound callers while simplifying the consumer self-service experience. The solution works by combining Verizon’s media forking capabilities, which enable multiple streams (or branches) of audio and video associated with a single call to be created mid-call, and then sent to different destinations, with Pindrop Security Inc.’s multi-factor anti-fraud and authentication solutions. Verizon VoIP Inbound Anti-Fraud and Authentication is a cloud-based solution t
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