How much emotional support can (and should) a boss offer employees? [Toronto Globe and Mail (Ontario, Canada)]
WD-40 Company (WDFC)
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Source: Toronto Globe and Mail
How much should bosses care? The question isn’t meant to be glib. Rather, it is relevant, considering a mental health crisis spurred by the pandemic is clashing in unexpected ways with a popular management orthodoxy. First, the orthodoxy. Perhaps the defining trend of 21st-century management is the recognition of emotional intelligence as a crucial trait in a good boss. This intersects with the increasing popularity of servant leadership—employed in the C-suites of Sodexo, Popeyes and WD-40, among many others—which posits that the primary job of a leader is to support employees. The archetype of the cold-blooded boss is now passé in nearly every industry. In its place, a kinder, more caring model, wherein bosses are as likely to ask about employees’ feelings as the company’s quarterly numbers. This is, on aggregate, a good thing, with positive effects on everything from morale to financial performance. Second, the crisis. We have had nearly two years of stress caused by pandemic-relat
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WDFC
Earnings
- 4/9/24 - Beat
WDFC
Sec Filings
- 4/17/24 - Form 4
- 4/12/24 - Form 4
- 4/10/24 - Form S-8
- WDFC's page on the SEC website