Jana Partners may have a three-pronged plan to build value at Zendesk [CNBC]
Zendesk, Inc. (ZEN)
Last zendesk, inc. earnings: 4/30 04:16 pm
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US:NYSE Investor Relations:
investor.zendesk.com/ir-home/default.aspx
Company Research
Source: CNBC
tracking, prioritizing, and solving customer support tickets across various channels. The company's offerings include Zendesk Chat, a live chat software to connect with customers on websites, applications, and mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Gather, a community forum software that allows customer end-users to connect and collaborate; Zendesk Sell, a sales customer relationship management (CRM) product solution to enhance productivity, processes, and pipeline visibility; Zendesk Explore, which provides analytics for organizations to measure and enhance the customer experience; Zendesk Sunshine, a CRM platform; Sunshine Conversations, a messaging platform solution; Zendesk Embeddables, which allow developers to embed experiences on the Web and mobile applications; Zendesk APIs that allow users to build custom integrations and interact with Zendesk d
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