Online reviews: Focus on this to drive more freelance sales [USA TODAY]
Zendesk, Inc. (ZEN)
Last zendesk, inc. earnings: 4/30 04:16 pm
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investor.zendesk.com/ir-home/default.aspx
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Source: USA TODAY
Guy going in to shake your hand (Photo: Moonlighting) CONNECT TWEET LINKEDIN COMMENT EMAIL MORE If you’re working as a freelancer or independent consultant, you know the competition is stiff and only getting tougher as more talented people turn to freelancing for their primary or even alternative source of income. So if your rivals are offering similar services at identical price points, what can you do to show potential clients that you deserve the next contract? Set yourself apart by showcasing your proven track record with customer reviews. What people see online, matters: 74% of customers trust online reviews as much as personal recommendations — this is a huge shift in thinking that has become more prominent year over year. This, of course, translates to dollars, as customers put their money where their trust is. Are reviews really that important? Yes. According to a Zendesk survey , 90% of participants claimed that positive
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