Rancard Launches R2 on Zendesk Inc.To Drive AI-Powered Customer Engagement
Zendesk, Inc. (ZEN)
Last zendesk, inc. earnings: 4/30 04:16 pm
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US:NYSE Investor Relations:
investor.zendesk.com/ir-home/default.aspx
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Source: PR Web
SAN FRANCISCO (PRWEB) September 25, 2018 Rancard, a leader in social recommendations and AI-powered customer engagement technology today announced the launch of R2 on Zendesk, Inc.R2 is a virtual agent that makes use of best-in-class Machine Learning and AI to automate interactions between businesses and their customers.R2 is your customized Artificially Intelligent (AI) personal assistant or customer service agent for both small and large businesses to build and manage an automated response system or bot to efficiently respond to customers' requests.The AI virtual agent or bot can handle all requests from customers and notify staff when it encounters any difficulties it can't handle. The virtual agent is subsequently trained to better handle all such difficulties, getting significantly better as it matures.R2 also makes available the necessary reports and analysis to provide better visibility as to how the virtual agent is performing and what customers are requesting. These tools em
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