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Your Team Calls Emotional Intelligence A 'Soft Skill.' The Data Shows It's Worth $500K [Forbes]

Delta Air Lines, Inc.  (DAL) 
Last delta air lines, inc. earnings: 4/22 07:00 am Check Earnings Report
US:NYSE Investor Relations: ir.delta.com
PDF My audience is ___, so they tend to resist or dismiss emotional intelligence as a “soft skill.” How can I show them it matters? You can fill the blank in with just ab [Read more]