Garry Marr: Sonder nightmare a reminder that a traditional hotel can be a traveller's best friend [Yahoo! Finance Canada]
Stranded hotel guests offered loyalty points after cancellations [Yahoo! Finance]
Marriott bets that an overly forgiving policy can retain key guests [Yahoo! Finance]
The Marriott-Sonder debacle continues: Marriott tells booted guests to beg their credit card companies for a refund [Business Insider]
Rage and ruined holidays: how the Marriott-Sonder meltdown unraveled into chaos for customers [Business Insider]