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How United Airlines' CIO regained customer and employee trust in its tech [Fortune]

United Airlines Holdings, Inc.  (UAL) 
Last united airlines holdings, inc. earnings: 4/30 04:30 pm Check Earnings Report
US:NYSE Investor Relations: ir.united.com
PDF “Our employees and our customers didn't trust our tools,” says Birnbaum, who ascended to the role of senior vice president of digital technology in 2019 and more recent [Read more]