Airbnb's customers keep complaining about the costs compared to hotels. The company seems to be listening. [Business Insider]
Airbnb, Inc. - Class A (ABNB)
Company Research
Source: Business Insider
The initiatives include a total price display, new discounts, and a price-comparing tool for hosts. When Airbnb started, CEO Brian Chesky said its tagline "was a cheap, affordable alternative to a hotel" — but customers aren't finding it so cheap anymore. Customers have complained on social media about the rising cost of Airbnb due to booking costs and cleaning fees. One user recently posted on X, formerly Twitter, that they were charged more than their stay-in cleaning fees. "You have to clean the place yourself AND pay for cleaning fee, you've got a deal with the host one-on-one, and prices are no longer cheaper than hotels," another user posted on Reddit. "What is the actual point of Airbnb anymore?" The CEO addressed the shifting perception of Airbnb's costs in the company's first-quarter earnings call on Wednesday and announced initiatives to improve the pricing structure. "A year and a half ago, we noticed that, you know, there was a lot of concern about Airbnb prices
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ABNB
News
- The Most Important Marketing Metric Is Driving Business Growth [Forbes]Forbes
- Have $500? 2 Unstoppable Growth Stocks to Buy Without Hesitation in the New Bull Market [Yahoo! Finance]Yahoo! Finance
- California woman explains neighborhood revolt against disruptive Airbnb renters: We're not a hotel [FOX News]FOX News
- Airbnb to Participate in the Bernstein 40th Annual Strategic Decisions Conference 2024 [Yahoo! Finance Canada]Yahoo! Finance Canada
- Airbnb to Participate in the Bernstein 40th Annual Strategic Decisions Conference 2024PR Newswire
ABNB
Earnings
- 5/8/24 - Beat
ABNB
Sec Filings
- 5/16/24 - Form 4
- 5/14/24 - Form 144
- 5/9/24 - Form 4
- ABNB's page on the SEC website