Your vacation was ruined, and the company apologized — with a heartfelt note written by ChatGPT [CNBC]
Airbnb, Inc. - Class A (ABNB)
Company Research
Source: CNBC
Finding the right words, conveying the appropriate level of contrition — especially when the hotel isn't at fault (read: rain complaints) — is a tedious and time-consuming process, said the director of a five-star resort, who asked that CNBC not use her real name to protect the resort's name. But now she has a secret weapon: generative AI. Natasha pastes a traveler's complaint into ChatGPT and asks the chatbot to write a response. She said a task that would easily take her an hour is done “in two seconds.” ‘A pretty good job' For all its faults, ChatGPT “does a pretty good job” responding to customer complaints, Natasha said. “One [response] was much better than what I would have done,” she said. But “it has to be checked ...you have to read through it.” Responses tend to be “schmaltzy” and adjective-laden, she said. Still, they “hit the points of like ‘We're sorry, we wish we could have done something, we'll do better' kind of thing.” They also address every complain
Show less
Read more
Impact Snapshot
Event Time:
ABNB
Last Price
Price Change
Price Change%
Volume Shares
Max Up
Max Down
%
Volume Ratio
Performance Comparison
Updated
|
Event Day
Stock performance from the time of news release until the following 4pm ET market close
|
Last price at news event
|
Since Event
Multi-day stock performance from the time of the news release
|
|---|---|---|
|
EVENT DAY
Stock performance from the time of news release until the following 4pm ET market close
|
LAST
PRICE AT NEWS EVENT |
SINCE EVENT
Multi-day stock performance from the time of the news release
|
| Last Price | ||
| VWAP | ||
|
High:
|
Max Up |
High:
|
|
Low:
|
Max Down |
Low:
|
|
%
|
Post news range |
%
|
|
|
Price change |
|
|
|
Price Change Percentage |
|
|
|
S&P 500 (SPX) |
|
|
%
|
Volume ratio |
%
|
| Volume | ||
| Ticks | ||
|
|
Avg transaction size |
|
Don't Miss Out On The Next BIG Stock Move
Event day
Event Day Chart will not be displayed beyond 90-day period of the event
Performance since event
Time And Velocity Analysis
Be the first to know
Opt in for alerts from News Quantifed
Sign Up Today
Opt-in for
ABNB alerts
Learn More With NQ
Reading the Impact Report
Help Me Understand This Data
Help Me Understand This Data
How NQ Works
What is news-based trading?
And why is it so successful?
And why is it so successful?
Movers & Shakers
The biggest gainers and losers and WHY it moved
ABNB alerts
High impacting Airbnb, Inc. - Class A news events
Weekly update
A roundup of the hottest topics
ABNB
News
- The Most Important Marketing Metric Is Driving Business Growth [Forbes]Forbes
- Have $500? 2 Unstoppable Growth Stocks to Buy Without Hesitation in the New Bull Market [Yahoo! Finance]Yahoo! Finance
- California woman explains neighborhood revolt against disruptive Airbnb renters: We're not a hotel [FOX News]FOX News
- Airbnb to Participate in the Bernstein 40th Annual Strategic Decisions Conference 2024 [Yahoo! Finance Canada]Yahoo! Finance Canada
- Airbnb to Participate in the Bernstein 40th Annual Strategic Decisions Conference 2024PR Newswire
ABNB
Earnings
- 5/8/24 - Beat
ABNB
Sec Filings
- 5/16/24 - Form 4
- 5/14/24 - Form 144
- 5/9/24 - Form 4
- ABNB's page on the SEC website