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Stock impact report

Amplitude Launches AI Assistant to Help Users Get Unstuck Inside Any Product Experience

Amplitude, Inc. - Class A (AMPL) 
Company Research Source: Business Wire
New in-product support agent answers questions with behavioral data and user insights, guides users through tasks, and shows product teams whether problems are truly fixed SAN FRANCISCO--(BUSINESS WIRE)--To help companies provide personalized support the moment users land inside their product experience, Amplitude, Inc. (Nasdaq: AMPL) today introduced Amplitude AI Assistant, an embedded support agent. When users get stuck, AI Assistant guides them on what to do next, or even takes action for them—with context-aware responses and step-by-step walkthroughs that feel as if an expert were sitting beside them, so users get support without ever leaving the product.While most AI chatbots are built to resolve support tickets and answer simple questions, they sit in a separate CX system that only sees what users type in the moment—not what they did before, during, or after the conversation. That’s why Amplitude AI Assistant is built on the Amplitude AI Analytics Platform, connecting every c Show less Read more
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