Altigen Technologies and Tollring Announce Strategic Partnership for Microsoft Teams Compliance Recording and AI-Driven Business Analytics [Yahoo! Finance]
ALTIGEN COMMUNS INC (ATGN)
US:NASDAQ Investor Relations:
altigen.com/about-us/investor-relations
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Source: Yahoo! Finance
winning Analytics 365 Call Recording and Call Analytics to Microsoft Teams users, enhancing the capabilities of organizations that have implemented Teams Phone as their communications platform. Under this partnership, Altigen will act as a distributor for Tollring in the North American market, enabling Operator Connect and Direct Routing providers to deliver compliant call recording and AI-powered analytics as part of their Microsoft Teams voice offerings. The solution is highly scalable and allows partners to maintain ownership of their customers. Altigen's Teams Phone partners and enterprise customers also gain access to Tollring's suite of compliant voice recording, AI-driven sentiment analysis, and executive-level customer dashboards. With a complete operational view across all Microsoft Teams voice interactions, organizations have visibility into customer interactions, employee performance and operational trends while ensuring full compliance to regulatory standards. Jeremi
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