Atento Strengthens its Clear Leadership Position in the Latin American Contact Center Outsourcing Services Market
Atento S.A. Ordinary Shares (ATTO)
Last atento s.a. ordinary shares earnings: 3/3 08:00 pm
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Source: PR Newswire
NEW YORK, Nov. 8, 2018 /PRNewswire/ -- Atento S.A. (NYSE: ATTO), the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the five top providers worldwide, announces that Frost & Sullivan, the global consulting company specialized in growth strategies, has identified Atento as the clear leader in contact center outsourcing services in Latin America according to its annual study, "Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023." The same research, that Frost & Sullivan publishes each November, identified that the contact center outsourcing services market in Latin America and the Caribbean attained $10.51 billion in revenue in 2017, the year base. In addition of being the leader at the regional level, Atento is also the market leader in Brazil, Argentina, Chile, Peru and Mexico (in Mexico when considering the domestic market1). In Brazil, th
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