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Stock impact report

AudioCodes Unveils AI Agents for Improved Customer Engagement [Yahoo! Finance]

AudioCodes Ltd. - Ordinary Shares (AUDC) 
Last audiocodes ltd. - ordinary shares earnings: 7/24 02:09 am Check Earnings Report
Company Research Source: Yahoo! Finance
The introduction of this service on the voice Communications Platform as a Service (CPaaS) platform will enable business enterprises to build, integrate and run LLM (large language model)-powered voice bots on the telephony and customer-engagement systems. This, in turn, will help reduce cost-to-serve, scale elastically and deliver consistent, 24/7 customer experiences. With a single, self-service cloud platform, Live Hub has consolidated Conversational IVR, Voice AI Agents, Live-Agent Assist and real-time translation, enabling enterprises to deploy Voice AI without the need for rip-and-replace upgrades. The induction of AI Agents has further helped Live Hub to hone the voice automation skills at scale. Moreover, by uploading documents and knowledge sources, it helps to authenticate callers, fetch/update records and trigger workflows for higher accuracy and compliance. Moving Forward Incorporated in 1992 and headquartered in Lod, Israel, AudioCodes offers advanced communications Show less Read more
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