New Jersey American Water Ranks #1 in J.D. Power 2024 Water Utility Residential Customer Satisfaction Study in Northeast Large Region
American Water Works Company, Inc. (AWK)
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Source: Business Wire
Company also ranks highest in seven of eight dimensions measured including trust, information provided, and cost CAMDEN, N.J.--(BUSINESS WIRE)--New Jersey American Water has received the J.D. Power award for ranking highest in customer satisfaction among large water utilities in the Northeast according to the J.D. Power 2024 U.S. Water Utility Residential Customer Satisfaction Study.This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240506082348/en/New Jersey American Water ranked #1 in Customer Satisfaction with Large Water Utilities in the Northeast Region and #1 in Trust. For J.D. Power 2024 award information, visit jdpower.com/awards. (Photo: Business Wire)“Ranking first in customer satisfaction by J.D. Power is incredibly meaningful to our 860 hard-working employees, who are committed to delivering exceptional service to the 2.9 million people we serve,” said Mark McDonough, President, New Jersey American Water. “When w
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