Ushur and Benefitfocus Partner to Enhance Engagement Capabilities Across the Benefits Administration Ecosystem
Benefitfocus, Inc. (BNFT)
Last benefitfocus, inc. earnings: 3/3 04:05 pm
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Source: GlobeNewswire
SANTA CLARA, Calif., Oct. 04, 2022 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced that it has entered into a strategic partnership with Benefitfocus, a leader in cloud-based benefits administration technology, to drive better member engagement with health and benefits programs. Ushur’s no-code and AI-powered Customer Experience Automation™ platform enables non-technical citizen developers and business users to automate customer journeys and deliver highly personalized digital experiences focused on rapid issue resolution through self-service across all channels of engagement. “At Ushur, we’re deeply immersed in technologies such as AI and automation, but our true north star is always a better human experience,” said Simha Sadasiva, CEO and co-founder of Ushur. “Our partnership with Benefitfocus will not only bring improved experiences to its customers, it will also set a very high bar for customer engagement for t
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