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Stock impact report

Customer Support Teams Gain Powerful Insights With New Data Visualization Capabilities in Calix Support Cloud

Calix, Inc (CALX) 
Last calix, inc earnings: 4/29 04:01 pm Check Earnings Report
Company Research Source: Business Wire
New capabilities give customer support teams a visual dashboard to proactively address subscriber Wi-Fi and home network issues to deliver the ultimate subscriber experience SAN JOSE, Calif.--(BUSINESS WIRE)--Calix, Inc. (NYSE: CALX) today announced a new visual reporting dashboard within EDGE Insights that enables communications service provider (CSP) support teams to easily view and analyze data related to customer-care operations and address issues with maximum efficiency. By providing an immediate, concise view into critical network issues and the subscriber experience, this new Calix Support Cloud capability gives customer support teams insights that help them proactively troubleshoot and reduce unnecessary truck rolls along with other support costs in order to increase value for the subscriber.This update to the Revenue EDGE also adds new optional security measures for onboarding GigaSpire BLAST® systems through the CommandIQ™ mobile app and includes the ability to activate E Show less Read more
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