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6.98616738856428E-05 6.98616738856428E-05 -0.000139723347771484 0.000768478412742666 0.00244515858599968 0.00228796981975679 0.00831353919239903 0.0054492105630851
Stock impact report

Avis, Payless Car Rental must pay millions over hidden-fee scandal [Yahoo! Finance]

Avis Budget Group, Inc. (CAR) 
Last avis budget group, inc. earnings: 2/19 04:00 pm Check Earnings Report
US:NASDAQ Investor Relations: ir.avisbudgetgroup.com
Company Research Source: Yahoo! Finance
Between poor communication about pick up and drop off times, long wait times at rental kiosks, and hidden fees and limited availability, even when a car has been booked well in advance, it's no wonder customers are unhappy. In fact, they're very unhappy. “Rental car companies have been facing significant challenges, both in terms of vehicle supply and staffing — and a combination of rising costs and long lines at the airport is having a negative effect on customer satisfaction,” J.D. Power Travel Intelligence Lead Michael Taylor said in a recent company announcement about customer satisfaction. Now one of the biggest players in the space, Avis Budget Group Inc., will have to pay $19 million to resolve a class-action lawsuit alleging its subsidiary Payless Car Rental Inc. improperly charged renters for certain ancillary services, namely the Gas Service Option (GSO) and Roadside Protection (RSP), from Jan. 1, 2016, to Nov. 25, 2023, as reported by Claim Depot Car rental compani Show less Read more
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