Pathward Tax Call Center Wins Global Contact Center Award
Meta Financial Group, Inc. (CASH)
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Source: Business Wire
ICMI named Pathward’s Tax Call Center the 2025 Best Medium Contact Center. SIOUX FALLS, S.D.--(BUSINESS WIRE)--The International Customer Management Institute (“ICMI”) announced the winners of its 2025 ICMI Global Contact Center Awards and named Pathward’s Tax Call Center the Best Medium Contact Center. According to ICMI, the award goes to the medium (76-150 agents) contact center that best exemplifies the “gold standard” for the industry. ICMI evaluates contact centers based on performance metrics, culture, and customer impact.This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251120682929/en/The International Customer Management Institute named Pathward’s Tax Call Center the Best Medium Contact Center at its 2025 ICMI Global Contact Center Awards.“I’m extremely proud of our call center team and am thrilled to see ICMI recognize them on a global stage,” said Michael Lister, Division President of Pathward’s Professional Tax
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