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Stock impact report

CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access [Yahoo! Finance]

CareCloud, Inc. (CCLD) 
Company Research Source: Yahoo! Finance
AI-driven healthcare technology solutions for medical practices and health systems nationwide, today announced the full launch of stratusAI Desk Agent ™ , an agentic AI phone receptionist designed to modernize and automate patient phone interactions. stratusAI Desk Agent brings advanced conversational AI directly into the call center workflow, eliminating hold times and reducing manual workload while delivering accurate, around-the-clock phone support. “CareCloud's stratusAI Desk Agent has helped to meaningfully streamline our operations,” said Edsel Holden II, MD, owner of The Lung Center. “Today, stratusAI Desk Agent is effectively managing nearly 80% of our inbound calls, allowing our staff to focus on more complex patient needs while maintaining a higher standard of service. This partnership represents an important step in our innovation journey, and CareCloud's team has been an exceptional collaborator in helping us modernize with practical, reliable AI.” stratusAI Desk Agent Show less Read more
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