Ciena Global Study Finds 60% of CSPs Believe AI Will Improve Network Operational Efficiency By 40% or More
Ciena Corporation (CIEN)
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Source: Business Wire
Study of Telecom and IT Engineers Explores AI’s Impact on the Network HANOVER, Md.--(BUSINESS WIRE)--A global study commissioned by Ciena (NYSE: CIEN) sheds light on communications service providers’ (CSPs) growing optimism toward Artificial Intelligence (AI). More than half of telecom and IT engineers surveyed believe the use of AI will improve network operational efficiency by 40% or more1. In addition, an overwhelming 85%2 of respondents express confidence in CSPs’ ability to monetize AI traffic across networks.The research was conducted by Ciena in collaboration with Censuswide, surveying more than 1,500 telecom and IT engineers and managers at CSPs in 17 countries across the globe.Jürgen Hatheier, Ciena’s International Chief Technology Officer, said: “Understanding emerging technologies like AI is an essential step toward staying competitive in today’s constantly changing digital landscape. The survey highlights the optimistic long-term outlook of CSPs regarding AI’s ability t
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