Your email has been successfully added to our mailing list.

×
0.000266915788068811 -0.000266915788069001 -0.000934205258241123 -0.00106766315227543 -0.000533831576137812 -0.00827438943013485 -0.0124115841452023 -0.0124115841452023
Stock impact report

The Olive Vs. Death By A Thousand Cuts: Panera's Hard Lesson [Forbes]

Chipotle Mexican Grill, Inc. (CMG) 
Last chipotle mexican grill, inc. earnings: 4/21 04:10 pm Check Earnings Report
US:NYSE Investor Relations: ir.chipotle.com
Company Research Source: Forbes
After seeing in-flight meal data that showed 72% of first-class passengers left the olive in their salads untouched, Crandall ordered the olives removed. The tiny change saved the airline $40,000 a year, and, better still, no passenger seemed to notice. The olive story became a template for cost-conscious executives everywhere. Find small, invisible cuts that customers won't miss. Pocket the savings. Repeat. But there's a crucial psychological principle that Crandall's olive story obscures: what works for a single, isolated change can backfire in a big way when small cuts multiply across the customer experience. Panera Bread just provided a case study in exactly this phenomenon. When Small Tweaks Become Death By A Thousand Cuts Panera CEO Paul Carbone recently admitted to CNBC that the chain's decline was "death by a thousand paper cuts." Once the number one fast-casual brand in America, Panera has fallen to third place behind Chipotle and Panda Express, with sales dropping 5% Show less Read more
Impact Snapshot
Event Time:
CMG
Last Price
Price Change
Price Change%
Volume Shares
Max Up
Max Down
%
Volume Ratio
Performance Comparison Updated
Event Day
Stock performance from the time of news release until the following 4pm ET market close
Last price at news event
Since Event
Multi-day stock performance from the time of the news release
EVENT DAY
Stock performance from the time of news release until the following 4pm ET market close
LAST
PRICE AT
NEWS EVENT
SINCE EVENT
Multi-day stock performance from the time of the news release
Last Price
VWAP
High:
Max Up
High:
Low:
Max Down
Low:
%
Post news range
%
Price change

Price Change Percentage


S&P 500
(SPX)

%

Volume ratio
%

Volume
Ticks

Avg transaction size

Don't Miss Out On The Next BIG Stock Move
Event day
Event Day Chart will not be displayed beyond 90-day period of the event
Performance since event
Time And Velocity Analysis
Opt-in for CMG alerts
Opt-in for
CMG alerts

from News Quantified
Opt-in for
CMG alerts

from News Quantified