Concentrix launches pre-built conversational AI agents for business integration [Yahoo! Finance]
Concentrix Corporation (CNXC)
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Source: Yahoo! Finance
The suite aims to provide companies with AI-powered tools for product support, order tracking, appointment scheduling, and collections, all configured to align with each client's brand communications. The company reported that these new agents can answer queries, process payments, and schedule appointments while adapting to various customer behaviours and cultural contexts. According to Concentrix, the assistants are designed to detect and respond to changes in tone and use empathetic language as needed. Nespresso has adopted Concentrix's conversational AI technology to enhance its brand experience. Nespresso customer relationship centre head Elena Staehli said: “We were extremely happy to partner with the Concentrix team on the AI innovations portfolio, which has transformed our customer engagement strategy through the implementation of advanced technologies, including enhanced B2C and groundbreaking B2B chatbots. “This collaboration not only elevates the customer experien
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News
- Concentrix Rolls Out Pre-Built Agentic AI for Instant Business Impact [Yahoo! Finance]Yahoo! Finance
- Concentrix Rolls Out Pre-Built Agentic AI for Instant Business ImpactGlobeNewswire
- Analysts Maintain Buy on Concentrix (CNXC) Amid Strong Growth Outlook [Yahoo! Finance]Yahoo! Finance
- Is Concentrix's Newly Certified AI Governance Framework Reshaping the Risk-Reward Narrative For CNXC? [Yahoo! Finance]Yahoo! Finance
- Concentrix (CNXC): Assessing Valuation After a 12% One-Month Share Price Rebound [Yahoo! Finance]Yahoo! Finance
CNXC
Earnings
- 9/25/25 - Beat
CNXC
Sec Filings
- 12/3/25 - Form 4
- 12/2/25 - Form 4
- 11/28/25 - Form 144
- CNXC's page on the SEC website