Engine Powers Seamless Travel Experiences with Agentforce and Slack
Salesforce, Inc. (CRM)
Last salesforce, inc. earnings: 2/25 04:06 pm
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Source: Business Wire
Engine deploys Slackbot and Agentforce agent ‘Eva’ to cut sales research time by 40% and accelerate personalized traveler support SAN FRANCISCO--(BUSINESS WIRE)--Today at TDX, Salesforce (NYSE: CRM), the world’s #1 AI CRM, announced an expanded collaboration with Engine, a leading business travel platform trusted by more than 1 million travelers. Engine has selected the Agentforce 360 Platform to accelerate its mission of powering connection through simplified travel. By bringing together Agentforce and Slack — featuring Slackbot, the primary interface for the agentic enterprise — Engine is building a digital command center where humans and AI agents work side-by-side to simplify every step of the travel experience.On Engine’s platform, group travel has doubled over the past year. Compounding this complexity, 80% of trips are booked within seven days of desired departure. To manage this high-velocity environment and over 800,000 annual customer support cases, Engine uses Agentforce
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