Aragon Identifies Unified Communications and Collaboration As Key During Health Crisis
Cisco Systems, Inc. (CSCO)
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Source: PR Web
PALO ALTO, Calif. (PRWEB) April 16, 2020 Aragon Research identifies fifteen major providers in its fourth edition of the Aragon Research Globe for Unified Communications and Collaboration, 2020, published today. The report states that unified communication and collaboration platforms are maturing as the modalities of voice, video, and messaging become mandatory.While there was already growing demand for a centralized communications platform, the current health crisis has given enterprises a renewed sense of urgency. The reason for the UCC platform's demand is that providers can offer multiple means of communicating--calls, voice, video meetings, and enterprise-grade messaging.Due to the maturity of the UCC market, there are now new demands for UCC providers. Enterprises are looking for: Providers who have most or all the elements of UCC offered as a bundle. Digital work hub providers that focus on work management and are adding UCC capabilities. Providers that have national and g
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