Novelvox Products Now Available on Cisco SolutionsPlus Program as TAO (Total Agent Optimization) Under Bucher + Suter Product Listing
Cisco Systems, Inc. (CSCO)
Last cisco systems, inc. earnings: 2/12 04:05 pm
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Source: PR Web
BETHESDA, Md. (PRWEB) April 28, 2020 The disconnect between the contact center and enterprise applications is considered as a major hindrance in offering enhanced customer experience. So, Bucher + Suter and NovelVox, two stalwarts of the industry, with years of experience solving that contact center challenge, teamed up to develop the ultimate full-circle Cisco integration offering to revolutionize contact center operationsNovelVox contact center solutions are powerful enough to optimize the agent's performance and enhance customer experience with features including Increase agent's efficiency with seamless 3rd party application integration and let switching screen be bygone with a 360-degree view of customer information Offer personalized experience to customers with agents addressing caller with the first name as all details pop up on agent's screen before answering the call Improve FCR and reduce AHT with the context discussion offered by industry-specific templates that can be
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News
- OECD-Cisco research finds stark geographical and generational divides in AI uptake and digital well-beingPR Newswire
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- OECD-Cisco research finds stark geographical and generational divides in AI uptake and digital well-beingPR Newswire
- Cisco Systems, Inc. (CSCO) Presents at UBS Global Technology and AI Conference 2025 Transcript [Seeking Alpha]Seeking Alpha
- Cisco Systems (CSCO): Evaluating Valuation Following Earnings Beats and New AI Partnerships [Yahoo! Finance]Yahoo! Finance
CSCO
Earnings
- 11/12/25 - Beat
CSCO
Sec Filings
- 11/24/25 - Form 4
- 11/24/25 - Form 4
- 11/24/25 - Form 4
- CSCO's page on the SEC website