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0.000604156597390009 -0.00072498791686808 0.000952150797486722 0.00302078298695022 0.00362493958434023 0.00567907201546639 0.0059908168197197 -0.00289995166747215
Stock impact report

NovelVox Work From Home Solution to Enhance Agent Performance From Office or Home Office

Cisco Systems, Inc. (CSCO) 
Last cisco systems, inc. earnings: 2/12 04:05 pm Check Earnings Report
Company Research Source: PR Web
BETHESDA, Md. (PRWEB) April 09, 2020 NovelVox has been creating exceptional contact center solutions for the past 11 years. To enable agents to deliver exceptional customer experience from any location, the company offers instant and advanced solutions. Where the former does wonders at times of emergency with 24 hours implementation process without the need for VPN access and later acts as a perfect long-term solution. NovelVox Work From Home solutions assures seamless transition and integration to improve AHT and customer experience from any geo-location of the customer.Instant solutions include-1. Mobile App: embedded CTI call controls with agent phonebook and agent stats. Finesse Mobile Agent App can be downloaded over iOS and Android devices with a simple internet connection. It can be accessed over a tablet or smartphone. 2. Desktop Lite: Standard agent desktop with call controls accessible from any desktop browser3. Supervisor Lite: Monitor agent performance operating via app o Show less Read more
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