BSR REIT Ranks Second Among U.S. REITS in Online Reputation [Yahoo! Finance]
CoStar Group, Inc. (CSGP)
Last costar group, inc. earnings: 4/28 04:02 pm
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Source: Yahoo! Finance
second in online reputation assessment ("ORA") score among U.S. multifamily REITs for 2023, the second time in three years that it has achieved this ranking. The ORA score, which is generated and published by J Turner Research ("J Turner"), measures online review sentiment across websites such as Google, Yelp, Apartments.com and ApartmentRatings.com. It is the industry standard measurement of review sentiment and resident satisfaction. BSR's ORA score for 2023 was 80.93, compared to a national average of 63.96. Residents also ranked BSR first in the subcategories of customer service, communication, cleanliness, and security. BSR has consistently ranked near the top among its peers in ORA score, having placed third in 2022, second in 2021 and fourth in 2020. The REIT prides itself on never using a third-party agency to increase the online reviews of its communities and boost its ORA score. BSR instead focuses on effectively addressing resident concerns, leveraging its vertically in
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CSGP
Earnings
- 4/23/24 - Beat
CSGP
Sec Filings
- 4/26/24 - Form 144
- 4/26/24 - Form 144
- 4/26/24 - Form ARS
- CSGP's page on the SEC website