TPx Taps 25-Year Telecom Veteran Ken McMahon as SVP of Customer Success
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Source: PR Web
LOS ANGELES (PRWEB) July 09, 2020 TPx Communications, the premier managed services provider, today announced that telecom industry veteran Ken McMahon has joined the company in the newly created role of Senior Vice President of Customer Success, which makes customer centricity a strategic focus in TPx's ongoing transformation.In this key leadership position, McMahon will be responsible for building customer trust, ensuring customer satisfaction, driving service adoption and promoting retention. He will leverage many tools, including proactive engagement with customers as well as serving as their champion and liaison with other TPx organizations, such as marketing, product development, billing and technical support."Ken is both a competitive leader and powerful advocate for the customer. As such, he's highly qualified to lead the launch of the TPx customer success organization," said Greg Daily, Chief Revenue Officer at TPx. "Ken's breadth and depth of executive experience will serve
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