Customers Bank Sets a New Standard in Client Satisfaction with Industry-Leading NPS Score of 81
Customers Bancorp, Inc (CUBI)
Last customers bancorp, inc earnings: 1/22 04:54 pm
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Source: Business Wire
Bank’s latest Net Promoter Score nearly doubles industry average in customer satisfaction WEST READING, Pa.--(BUSINESS WIRE)--Customers Bank, the $24 billion subsidiary of Customers Bancorp (NYSE: CUBI), today announced a Net Promoter Score (NPS) of 81 for 2025—an 8-point increase over last year’s score of 73. This result reflects the strength of the bank’s differentiated, relationship-driven approach to delivering a superior client experience and underscores its belief that exceptional client service is a competitive advantage that supports long-term value creation.“Improving our NPS by 8 points in a single year is a reflection of the trust our clients place in us and the consistent dedication our team brings to every interaction,” said Sam Sidhu, President and CEO of Customers Bank. “Exceptional service isn’t just part of our brand, it’s a part of our culture and a part of our DNA. Our single point of contact model ensures that every client feels understood, valued, and supported
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News
- Customers Bank Sets a New Standard in Client Satisfaction with Industry-Leading NPS Score of 81 [Yahoo! Finance]Yahoo! Finance
- Customers Bancorp, Inc. to host Fourth Quarter and Full-Year 2025 Earnings Webcast on Friday, January 23, 2026 [Yahoo! Finance]Yahoo! Finance
- Customers Bancorp, Inc. to host Fourth Quarter and Full-Year 2025 Earnings Webcast on Friday, January 23, 2026Business Wire
- A Look At Customers Bancorp (CUBI) Valuation After Leadership Changes And Earnings Outperformance [Yahoo! Finance]Yahoo! Finance
- Does Customers Bancorp's (CUBI) Family Succession Tighten Leadership Alignment or Limit Strategic Flexibility? [Yahoo! Finance]Yahoo! Finance
CUBI
Earnings
- 10/23/25 - Beat
CUBI
Sec Filings
- 1/7/26 - Form 4
- 1/7/26 - Form 4
- 1/7/26 - Form 4
- CUBI's page on the SEC website