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0 0.00156372165754492 0.000781860828772462 0.00351837372947615 0.00469116497263491 0.00390930414386231 -0.00195465207193122 0.00117279124315876
Stock impact report

Sprinklr Redefines Customer Feedback Management with AI-First Surveys [Yahoo! Finance]

Sprinklr, Inc. Class A (CXM) 
Company Research Source: Yahoo! Finance
NEW YORK, May 07, 2024 BUSINESS WIRE Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of Sprinklr Surveys . Built on Sprinklr's Unified-CXM platform, Sprinklr Surveys marks the company's entry into the Customer Feedback Management (CFM) market with an AI-powered survey offering integrated with unsolicited feedback sources to help customers derive actionable and complete insights. "We continue to execute against our vision of a completely unified front office on the only Unified-CXM platform on the market," said Sprinklr Founder and CEO, Ragy Thomas. "Sprinklr Surveys will help enterprises redefine their CFM process by combining solicited survey feedback with unsolicited feedback and internal business data to derive meaningful, actionable insights. Modernized surveys with conversational UI are the future of research and critical for brands that want to accurately capture feedback from customers Show less Read more
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