Fogo de Chão selects PolyAI to bring hospitality to every call [Yahoo! Finance]
Caesars Entertainment, Inc. (CZR)
Last caesars entertainment, inc. earnings: 2/25 04:30 pm
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Source: Yahoo! Finance
NEW YORK Feb. 4, 2026 /PRNewswire/ -- PolyAI , a leader in enterprise conversational AI, today announced that Fogo de Chão has selected its voice AI to power Selma, a lifelike agent delivering warm, helpful conversations for every guest call across U.S. locations. Affectionately named after Chief Culture Officer and brand matriarch Selma Oliviera, Fogo's Selma voice agent now answers every call across all of its 88 U.S. locations, ensuring no guest is ever left waiting on hold. "Selma allows us to be there for our guests before they even walk through the door," said Barry McGown, CEO of Fogo de Chão. "She embodies the same warmth, care, and hospitality our teams bring to every table, and she'll never miss the opportunity to welcome you to Fogo." Before deploying PolyAI's voice agent , Fogo de Chão missed guest phone calls due to high volumes and after-hours inquiries. Today, Selma responds to every U.S. call, helping guests with FAQs, checking availability, booking reservations
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CZR
Earnings
- 10/28/25 - Miss
CZR
Sec Filings
- 2/2/26 - Form 4
- 2/2/26 - Form 4
- 2/2/26 - Form 4
- CZR's page on the SEC website