Amdocs Research Reveals 90% of Service Providers Believe Generative AI is Critical for Achieving Business Goals, But See Significant Challenges with Implementation [Yahoo! Finance]
Amdocs Limited - Ordinary Shares (DOX)
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Source: Yahoo! Finance
JERSEY CITY, NJ / ACCESSWIRE / March 21, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today released research findings that give a deeper and surprising look into communications service provider (CSP) challenges, opportunities, and concerns around Generative AI (GenAI). Amdocs commissioned Analysys Mason to carry out the research* titled, GenAI Challenges and Opportunities The results from the survey showed that there is a clear understanding among 90% of CSPs of the profound impact GenAI will have on business goals. However, deployment of GenAI is still in its preliminary stages, with just 22% of CSPs having already implemented GenAI solutions, 32% running proof of concepts (PoCs) and 29% looking to explore it in the next 12 months. Findings from the research include: CSPs expect significant changes with GenAI: Most respondents expect GenAI to have a high impact across a variety of domains, such as software deve
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