Angry Fans Say First the Concerts Were Canceled, Then the Refunds [The New York Times]
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Source: The New York Times
Tami Combs, a 58-year-old yoga instructor from Indiana, bought concert tickets to see the Rolling Stones, Elton John, Chicago and Sturgill Simpson this year.But after the coronavirus pandemic struck, the concerts were postponed — one by seven months, the rest indefinitely. She now wants her money back, but says she is having trouble getting a refund from Ticketmaster.“I have about $3,000 tied up in these tickets,” Ms. Combs said in an interview. “This is my money that they are holding hostage.”Ms. Combs is far from alone as the pandemic is triggering widespread anger at ticketing companies like Ticketmaster and StubHub. Online, fans are fuming about being unable to get refunds for concerts that have been postponed, often with no rescheduled dates in sight. As they see it, ticketing outlets are being greedy at a time of crisis, holding billions of dollars in consumers’ cash that people now need for essentials.Their anger is being stoked by the sense that some vendors switched their ref
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