Altitude Software enhances its Xperience Suite with eGain AI and Knowledge
eGain Corporation (EGAN)
Last egain corporation earnings: 2/6 04:05 pm
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egain.com/company/investors
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Source: GlobeNewswire
SUNNYVALE, Calif. and NEWBURY, United Kingdom, Oct. 11, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI-powered customer engagement platform provider, today announced that Altitude Software will embed eGain AI and Knowledge Management into its Xperience Suite. According to a survey conducted by Forrester Consulting on behalf of eGain, poor access to relevant knowledge among contact center agents is the #1 driver of bad customer service. Altitude Software, a pioneering provider of customer interaction solutions, will deliver deep, seamless integration with eGain AI and Knowledge to offer process guidance and personalized answers for agents on their omnichannel platform. “Guiding customer interactions with AI and knowledge transforms agent experience and boosts operational productivity,” said Alfredo Redondo, CEO of Altitude Software. “eGain best-in-class capabilities complement our modular platform to deliver easy-to-consume innovation.” “eGain’s deep AI and knowledge capab
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News
- Is eGain Corporation (NASDAQ:EGAN) Trading At A 23% Discount? [Yahoo! Finance]Yahoo! Finance
- EGain (EGAN) Exceeds Market Returns: Some Facts to Consider [Yahoo! Finance]Yahoo! Finance
- EGain (EGAN) Stock Moves -0.16%: What You Should Know [Yahoo! Finance]Yahoo! Finance
- Institutional investors own a significant stake of 40% in eGain Corporation (NASDAQ:EGAN) [Yahoo! Finance]Yahoo! Finance
- EGain (EGAN) Ascends But Remains Behind Market: Some Facts to Note [Yahoo! Finance]Yahoo! Finance
EGAN
Earnings
- 2/8/24 - Beat
EGAN
Sec Filings
- 2/14/24 - Form SC
- 2/13/24 - Form SC
- 2/8/24 - Form 10-Q
- EGAN's page on the SEC website