eGain Cloud AlwaysOn™ Slays the “Scheduled Maintenance Downtime” Dragon for Digital Customer Engagement
eGain Corporation (EGAN)
Last egain corporation earnings: 2/6 04:05 pm
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Source: GlobeNewswire
Customer engagement software leader nearly eliminates scheduled maintenance downtime to deliver true 24x7 SLA backed by real credits SUNNYVALE, Calif. and NEWBURY, United Kingdom, Aug. 02, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced the immediate availability of eGain Cloud AlwaysOn. An industry-first offering of its kind in digital customer engagement, eGain Cloud AlwaysOn exceeds critical system availability requirements of its global financial, telco, government, and healthcare clients. “Standard SLAs usually fall far short of the customer's expectations. It is not unusual to see only an explicit service level for availability, and possibly scheduled downtime, but little else,” wrote Jo Liversidge and Dawn Hubbard in the Gartner research note “SaaS SLAs: Reduce Risk and Improve Service by Negotiating These Key Terms”, ID: G00351558, published 17 April 2018. Unlike most SaaS providers who curt
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- eGain to Announce Fiscal 2024 Third Quarter Financial Results on May 9, 2024GlobeNewswire
- Health Intelligent Virtual Assistant Market Predictions: CAGR of 36.8%, Reaching USD 20,901.0 Mn by 2032 | Insights by Dimension Market Research [Yahoo! Finance]Yahoo! Finance
EGAN
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- 2/13/24 - Form SC
- 2/8/24 - Form 10-Q
- EGAN's page on the SEC website