eGain Announces AI Agent for Cisco Webex Contact Center to Deliver AI-Powered Knowledge at the Point of Service
eGain Corporation (EGAN)
Last egain corporation earnings: 2/6 04:05 pm
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egain.com/company/investors
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Source: GlobeNewswire
SUNNYVALE, Calif., Jan. 21, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI knowledge solutions for customer engagement, today announced the release of eGain AI Agent for Cisco Webex Contact Center that enables agentic guidance powered by trusted knowledge within the Webex agent desktop. This solution delivers real-time conversational guidance to contact center agents, helping organizations improve first-contact resolution, reduce handle time, and enhance customer experience. The solution allows Webex Contact Center clients to easily leverage eGain's AI Knowledge Hub and AI Agent, which synthesize insights from conversation histories as part of eGain's proven AI Knowledge Method and provides intelligent, contextual guidance to agents during live customer interactions. By embedding eGain's trusted knowledge capabilities directly into the Webex Contact Center workflow, agents receive proactive, assured guidance at precisely the right moment—without
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News
- eGain to Participate in the Oppenheimer Emerging Growth Conference on February 4, 2026 [Yahoo! Finance]Yahoo! Finance
- eGain to Participate in the Oppenheimer Emerging Growth Conference on February 4, 2026GlobeNewswire
- eGain to Announce Fiscal 2026 Second Quarter Financial Results on February 3, 2026GlobeNewswire
- eGain (NASDAQ:EGAN) is now covered by analysts at B. Riley. They set a "neutral" rating on the stock.MarketBeat
- eGain Announces Solve 26 London: Premier Conference on AI-Powered Knowledge Management for Customer Experience AutomationGlobeNewswire
EGAN
Earnings
- 11/12/25 - Beat
EGAN
Sec Filings
- 2/2/26 - Form 144
- 1/6/26 - Form 4
- 1/2/26 - Form 144
- EGAN's page on the SEC website