Premier Crypto Exchange Selects eGain for Knowledge-Powered Customer Service
eGain Corporation (EGAN)
Last egain corporation earnings: 2/6 04:05 pm
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US:NASDAQ Investor Relations:
egain.com/company/investors
Company Research
Source: GlobeNewswire
SUNNYVALE, Calif., Sept. 01, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a leading cryptocurrency exchange has selected the eGain Knowledge Hub™ to provide customer service. Crypto customers are savvy, and their queries tend to be complex. Moreover, fast-changing government regulations require compliance across customer interactions, transactional record keeping, and information reporting. The company wanted to deliver accurate, consistent and compliant service at scale to their global customer base. The company selected eGain for its enterprise functionality, ability to scale, ease of integrating with existing systems including CRM and digital engagement, and track record of delivering quick business value. Thousands of contact center agents - in-house, outsourced, and gig - located across six countries in three continents, will serve crypto customers in multiple languages, leveraging the eGain
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EGAN
News
- EGain (EGAN) Beats Q3 Earnings Estimates [Yahoo! Finance]Yahoo! Finance
- eGain Reports Continued Momentum in New Logo Wins Driven by AI Knowledge Offering [Yahoo! Finance]Yahoo! Finance
- eGain Reports Continued Momentum in New Logo Wins Driven by AI Knowledge OfferingGlobeNewswire
- eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client [Yahoo! Finance]Yahoo! Finance
- eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility ClientGlobeNewswire
EGAN
Earnings
- 5/9/24 - Beat
EGAN
Sec Filings
- 5/9/24 - Form 10-Q
- 5/9/24 - Form 8-K
- 2/14/24 - Form SC
- EGAN's page on the SEC website