8x8 Expands AI Self-Service Capabilities with Voice Interactions for 8x8 Intelligent Customer Assistant
8x8 Inc - Common stock (EGHT)
Last 8x8 inc - common stock earnings: 2/4 04:05 pm
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Source: Business Wire
8x8 Contact Center Customers Can Now Add Voice Self-Service Capabilities Via Open Beta Program CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the availability of voice conversational AI in 8x8 Intelligent Customer Assistant. The addition of voice expands 8x8 Intelligent Customer Assistant’s powerful, user-friendly conversational AI self-service capabilities that enable businesses to create simple to complex experiences across digital and voice channels.“Whether a contact center has thousands of agents or less than 100, organizations are recognizing that conversational AI is a real and cost-effective choice to improve self-service and productivity in contact centers to better support customers,” said Sheila McGee-Smith, founder and principal analyst at McGee-Smith Analytics. “Starting with digital self-service in March, 8x8 is now making their voice conversational AI
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EGHT
Earnings
- 11/4/25 - Beat
EGHT
Sec Filings
- 12/18/25 - Form 4
- 12/18/25 - Form 4
- 12/18/25 - Form 4
- EGHT's page on the SEC website