Vonage Elevates Customer Engagement with Launch of Omnichannel Conversations for Agentforce Marketing [Yahoo! Finance]
Ericsson - American Depositary Shares each representing 1 underlying Class B share (ERIC)
Last ericsson - american depositary shares each representing 1 underlying class b share earnings: 4/22 01:48 am
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Source: Yahoo! Finance
HOLMDEL, N.J. Jan. 14, 2026 /PRNewswire/ -- Vonage, a part of Ericsson (NASDAQ: ERIC), today announced the launch of Vonage Conversations for Agentforce Marketing (formerly Marketing Cloud). Powered by Vonage Communications APIs , the new solution embeds popular messaging channels like SMS, WhatsApp, and Rich Communication Services (RCS) directly into the Salesforce platform, making it easier for enterprises to connect with customers via their preferred channels. Vonage software solutions enable Agentforce Marketing users to manage two-way customer conversations from a single, familiar interface, with personalized and intelligent communications that leverage the rich customer data already within Salesforce. Streamlining workflows, the integration means that enterprises can now send timely, relevant messages and automate interactions with a blend of live agents and agentic AI. The agentic AI transforms the customer experience through hyper-personalization at scale, enabling autonomo
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