EXL and AWS collaborate on agentic AI initiative to reshape Sonos IT service management
ExlService Holdings, Inc. (EXLS)
Last exlservice holdings, inc. earnings: 2/27 06:00 am
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Source: GlobeNewswire
NEW YORK, Feb. 23, 2026 (GLOBE NEWSWIRE) -- EXL [Nasdaq: EXLS], a global data and AI company, today announced a critical transformation initiative with Sonos (Nasdaq: SONO), the world’s leading sound experience company, and Amazon Web Services (AWS). This unique collaboration deploys agentic AI within Sonos IT service management (ITSM) workflows, aiming to create a new benchmark for efficiency, operational intelligence and risk mitigation. The initiative brings together Sonos innovative culture, EXL’s deep expertise in AI-led solutions and the powerful cloud infrastructure of AWS. The initiative represents a significant step forward in applying sophisticated AI to real-world enterprise scenarios. By harnessing agentic AI, Sonos is automating and enhancing decision-making processes, streamlining workflows, and delivering a more responsive and intelligent IT support ecosystem. “Our collaboration with EXL and AWS has been instrumental in enhancing our ITSM processes,” said Jim Hauser
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EXLS
News
- ExlService Holdings: Q4 Earnings Snapshot [Yahoo! Finance]Yahoo! Finance
- EXL Reports 2025 Fourth Quarter and Year-End Results; Issues 2026 GuidanceGlobeNewswire
- EXL announces speaker roster for AI in Action Americas virtual event – accelerating enterprise AI from pilot to impactGlobeNewswire
- EXL granted 10 new patents in the last year for AI solutionsGlobeNewswire
- EXL’s AI in Action 2026: Smarten workflows to drive real AI ROIGlobeNewswire
EXLS
Earnings
- 2/24/26 - Beat
EXLS
Sec Filings
- 2/24/26 - Form 10-K
- 2/24/26 - Form 8-K
- 2/23/26 - Form 4
- EXLS's page on the SEC website