Experian Health’s 3rd Annual State of Claims Survey Finds Denials Still on the Rise Amid Escalating Challenges
EXPERIAN PLC S/ADR (EXPGY)
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Source: Business Wire
Providers have high interest in AI as solution, but adoption is still low COSTA MESA, Calif.--(BUSINESS WIRE)--Healthcare providers are stuck in a challenging cycle of rising claim denials and data errors, compounded by staffing shortages and outdated technology, according to the Experian Health 2025 State of Claims survey. The findings reveal 41 percent of providers now face denial rates of 10 percent or higher, an issue that has grown each year since the first survey in 2022. While more than two thirds of providers (67%) believe AI can improve the claims process, industry adoption remains low.This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250922969006/en/Experian Health 2025 State of Claims surveyNumbers Trending in the Wrong DirectionThe survey reveals growing challenges in critical areas affecting financial performance and operational efficiency for providers, including:54 percent of providers say claim errors are in
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