Teachers Credit Union Launches Conversational Banking Powered by Industry Leading Conversational AI Platform From Senseforth.ai
Meta Platforms, Inc. - Class A (FB)
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Source: PR Web
PALO ALTO, Calif. (PRWEB) August 21, 2019 Teachers Credit Union is rolling out a new service for its members called "Alice" to help improve their digital experience by answering questions and finding accurate banking information 24 hours per day, seven days a week. The "Alice" service is powered by the Conversational AI platform from Senseforth.ai.The new digital assistant or chatbot, named Alice, is one more way TCU is working to enhance the online service experience for its members. Alice -- available by clicking the icon at the bottom of any TCU webpage -- can answer a wide variety of questions about TCU accounts and services. "Providing services that meets members where they are is a priority for TCU," said Dan Rousseve, Senior Vice President and Chief Information Officer. "Alice offers the kind of effective assistance and efficient access to information that people have come to expect online." The launch of Alice is part of a strategic initiative to service customers, with a sea
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