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-0.000429628719712418 0.000337806713140723 0.00448361637441279 0.0100113625894422 0.0184872401191538 0.0146945920216197 0.015063108435955 0.0159690446211958
Stock impact report

FedEx to Offer Access to AI-Powered Post-Purchase Solutions for Enterprises

FedEx Corporation (FDX) 
Last fedex corporation earnings: 3/17 04:03 pm Check Earnings Report
US:NYSE Investor Relations: fedex.com/us/investorrelations
Company Research Source: Business Wire
Features include proactively automating customer support, identifying business patterns, and adapting policies at scale. MEMPHIS, Tenn.--(BUSINESS WIRE)--FedEx Corp. (NYSE: FDX) today announced improved digital tracking and returns capabilities designed to help shippers simplify the customer experience after checkout. FedEx Tracking+ and FedEx Returns+ are two enhanced tools that can be embedded directly within a shipper’s owned digital channels, adding an AI-powered, white-labeled layer that improves visibility, communication, and operational efficiency throughout the delivery lifecycle. The capabilities are delivered in collaboration with parcelLab.Key AI capabilities include:Automated responses to common delivery and returns questions, such as “Where is my order?” and “Where is my return/refund?”Performance insights across tracking and returns activity to help monitor trends and exceptionsPattern and anomaly detection within delivery and returns data to surface potential problem Show less Read more
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