Global University Selects Five9 to Improve Contact Center Productivity
Five9, Inc. (FIVN)
Last five9, inc. earnings: 2/19 04:05 pm
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US:NASDAQ Investor Relations:
investors.five9.com/investor-relations
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Source: Business Wire
SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud software for the enterprise contact center market, announced today that it has been selected by a global university to serve as the core of their contact center operations. Offering on-campus and online education worldwide, the university’s 400 agents serve prospective and enrolled students. They were using an on-premise contact center solution, but found that it did not integrate with Microsoft Dynamics CRM, which limited their insight to customer history and agent productivity. “Universities need the ability to scale contact center operations at peak times of demand, while ensuring agents can maximize productivity,” said Dan Burkland, President, Five9. “With Five9 and its deep integration with Microsoft Dynamics, they can meet their goals and provide superior customer service experiences.”
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News
- Five9 Executives to Speak at CCW Las Vegas 2024Business Wire
- Cloud-based Contact Center Market worth $86.4 billion by 2029- Exclusive Report by MarketsandMarkets™ [Yahoo! Finance]Yahoo! Finance
- Cloud-Based Contact Center Market - Global Forecast to 2030, with Profiles of NICE, Genesys, Five9, Vonage, Talkdesk, 8x8, Cisco, Avaya, Serenova and Content Guru [Yahoo! Finance]Yahoo! Finance
- Five9 First Quarter 2024 Earnings: Beats Expectations [Yahoo! Finance]Yahoo! Finance
- Five9, Inc. (NASDAQ: FIVN) had its price target lowered by analysts at UBS Group AG from $90.00 to $81.00. They now have a "buy" rating on the stock.MarketBeat
FIVN
Earnings
- 5/2/24 - Beat
FIVN
Sec Filings
- 5/10/24 - Form SC
- 5/2/24 - Form 10-Q
- 5/2/24 - Form 8-K
- FIVN's page on the SEC website